COVID-19 (Coronavirus) – an update for our clients.

Emergency pet care

We believe pets in Worksop shouldn’t be without expert and critical veterinary care when they need it most. If your pet suddenly becomes ill, consumes something harmful, or is involved in an accident, having access to professional veterinary care around the clock is vital.

 

What to do in an Emergency when we are closed

  1. Firstly, try to stay calm so you can be most helpful to your pet.
  2. Call the practice on our emergency line: 01909 471290

Please do not come to the practice without calling first.

 

Emergency cover when closed:

Monday to Friday: 6.00pm – 10.00pm on site here at Wildbore Vetstop
10.00pm – 8.00am Vets Now

Saturday: 6.00pm – 7.00pm on site here at Wildbore Vetstop
7.00pm – onwards Vets Now

Sun: Vets Now before 8am, then 8.00am – 6.00pm on site here at Wildbore Vetstop
6.00pm – onwards Vets Now

Inpatient care around the clock

If your pet needs post-operative or close observational care, you can feel confident that our compassionate and caring veterinary nurses will be here to provide medication, food, and comfort for your pet around the clock. Should any inpatient care require a veterinary surgeon, one of our vets will be on call.

Find out more about our 24-hour inpatient care

Your pet will be in excellent hands at our veterinary hospital. If you would like further information, please do not hesitate to call reception during our normal opening hours.

Find our location & contact information

 

Our partnership with Vets Now

We are partnered with Vets Now, a dedicated pet emergency service which provides expert emergency care when we are closed. Vets Now are the equivalent of an accident and emergency service and the leading provider of emergency pet care in the UK.

Their vets and nurses are specially trained in emergency and critical care and work out of hours, through the night and at weekends. This means they are ready and waiting to see you and your pet. They don’t work during the day so you don’t have to worry about disturbing them at night.

Our closest Vets Now locations are Sheffield, Doncaster and Chesterfield.

During our opening hours we will continue to be here to provide your pet with the highest standard of veterinary care.

We are also still available for emergencies during peak times as we cover out of hours weekday evenings and Sundays which are known to be times you are most likely to need us.

This partnership has meant that we can continue to provide the best veterinary care during the day when you need us most.

There will be an increased availability for appointments, reduced waiting times for medical or surgical procedures and life-saving diagnostic tests. We will also be able to offer more continuity of care, with improved availability to see the same vet throughout a period of treatment.

FAQ’s
• If my pet is seen by Vets Now as an emergency in the middle of the night what happens when they close in the morning?

If your pet isn’t well enough to be discharged, Vets Now will contact us to let us know you and your pet will be coming back into our care. As the pet owner you will need to collect your pet from Vets Now and bring them to us. We will then admit them to our ward for 24 hour care until they are feeling better.

• What happens if my pet is admitted to your ward during opening hours or when you are seeing emergencies on weekday evenings and Sundays?

If you pet becomes an inpatient during these times, they will stay here. There would be no involvement with Vets Now.

• How do I know which Vets Now clinic to contact?

The best thing to do is call our emergency number 01909 471290 whatever time your emergency might be. If it is after 10pm on a weekday or after 7pm on a weekend you can then pick which clinic is closest to you and be connected straight through to them.

Your Vetsnow out of hours emergency clinics:

Vetsnow Sheffield – 0114 242 1929

Vetsnow Doncaster 01302 215 189

Vetsnow Chesterfield 01246 930 562

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